We live in a moment of great opportunities for the means of payment sector, where one of the main trends is now the dematerialization of user experience and customer relationships.
Combined with keen competition and the need to make such means of payment accessible to the population as a whole, it has resulted in attention to customer experience being more essential than ever.
It is available to any financial institution or issuer, whether large or small-sized, customer or not of other areas at Conductor.
For Conductor, this is a concept that goes well beyond digital platforms and interfaces. It all starts with defining a business model to understanding the whole customer journey concerning the solution usage and payment process.
That’s why we’ve built Conductor Experience, a business unit specialized in solution consultancy, idealization, integration, and implementation in customer experience along with a team of senior professionals who are specialized in relationships between people and means of payment.
We serve Conductor’s current customers or prospects who share our user experience vision and seek to enhance it continuously through deep knowledge of the consumer’s reality combined with the understanding of everything technology can do in order to help improve lives and drive businesses.
High added value
Immersion of senior professionals
Combination of expertise and creativity
Custom services and solutions in technology for means of payment.mais